Voicemail Drops require mp3 or wav audio files. This article shows how to properly convert your audio voicemail file to properly utilize Voicemail Drops.

What you will need

  • Audacity

Step 1: Download Audacity

  • Visit the Audacity website
  • Start your Download - it's free!

Step 2: How to properly convert audio files

  • Drag and drop your audio file into Audacity


  • On the bottom left, lower the project rate down to 8000
  • Tracks →  Resample... →  8000 →  OK
  • File →  Export Audio →   Name the File in the Save As → Format: Other uncompressed files → Options →  Header: WAV →  Encoding: U-Law → OK →  Save →  OK