Comet Suite

Using your computer Software as a “softphone” for outbound calls is an excellent way to communicate with leads for one-time calls or for calling through lis...

Inbound calls can be forwarded to a cell phone but they cannot be answered in the desktop application. You can only make outbound calls from the app. Inbou...

You can use the Call Event in a campaign to automatically have the system call the customer when that step is reached in the campaign. If the lead answers, ...

A Voicemail Drop is utilized to accelerate the process of leaving voicemail messages. The way it works is the system will make a phone call to the selecte...

Voicemail Drops require mp3 or wav audio files. This article shows how to properly convert your audio voicemail file to properly utilize Voicemail Drops. W...

A Twilio number is a digital phone number that can give you full access to your regular call and message routine. You can create an outbound number easily w...

You may want your phone number to forward to another number, and yet sometimes you may want it to directly send a call to voicemail. The caller can leave a ...

You may want to remove a phone number from your system. To delete a Twilio number, follow these simple steps: Step 1: Navigate to Settings > Phone Nu...

A Twilio number is a digital phone number that can give you full access to your regular call and message routine. There are a few steps to completing t...

You may want to record calls to be able to review them for quality assurance. Step 1: Ensure you have call recording enabled. Navigate to Settings >...